Skip to main content

Enrollment Now Open • Online Degrees & Certificates • Apply Today

Final Project

Final Project: Case-Study Care Plan & Why I Serve

Write a care plan for the composite scenario below, then a personal reflection on why you serve. Everything may be handwritten. Scenario: Dana is 34, recently released, and attends the church where you serve on the care team. (Dana is a composite example.) She asks to talk. Her mother died eight months ago while Dana was incarcerated, and she says, I wasn't there. I'll never forgive myself. She is anxious about finding a job, and she and her sister argue often about the care of Dana's son, who lives with the sister. Dana says she has hardly slept or eaten much for about six weeks. She was prescribed medication by a doctor and is thinking of stopping it because a real Christian shouldn't need pills. She says she wants to grow closer to God and feels alone at church. She does not mention harming herself or anyone else.

Requirements

  • Listening notes: what Dana says on the surface and what may be in her heart (hopes, fears, beliefs about God and herself)
  • Five open questions you would ask, and one reflection and one summary you might say
  • Two or three Scriptures used in context (grief, shame, anxiety, or hope), with how and when you would share each
  • One or two small next steps that Dana might choose
  • A short written prayer you could pray with her (with permission)
  • A referral decision with reasoning: who you would refer her to and why, how you would handle the medication question, what would change your decision to get help now, and the words you would use
  • A circle of care: church and community supports that could surround her
  • A one-page Why I Serve reflection

Timeline

  • Module 7: read the scenario and complete the case study draft
  • Module 8: peer review, revise, and submit the care plan and reflection

Grading Rubrics

Grading Rubrics

Every rubric uses the same four levels. Your instructor will mark the level that best matches your work for each row and add a short comment.

Module Assignment Rubric

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
CompletenessEvery required part is doneMost required parts are doneAbout half the parts are doneLittle of the assignment is done
Accuracy & SkillSkills applied correctly with no significant errorsMinor errors that do not affect the resultSeveral errors that affect the resultMajor errors throughout
Professional QualityNeat, clear, and ready for an employer to seeClear with small issuesHard to follow in placesUnclear or disorganized
Effort & GrowthWent beyond the minimum or clearly improvedSolid, consistent effortMinimal effortLittle evidence of effort

Total possible: 16 points.

Reflection Journal Rubric

Journals are graded on effort and reflection, never on spelling, grammar, or the details of a personal story.

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
CompletionResponds fully to every part of the promptResponds to most of the promptResponds to part of the promptEntry missing or one line
Connection to LessonClearly applies the week's skill or ideaMentions the lessonVague link to the lessonNo link to the lesson
Faith ReflectionThoughtfully engages the Scripture or faith themeEngages the faith themeBrief mention of faith themeDoes not address the faith theme
Personal ApplicationNames a specific next step or changeNames a general next stepNext step is unclearNo next step

Total possible: 16 points.

Participation Rubric

Scored at the end of each module. Average the eight scores for the Attendance & Participation grade.

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
Attendance & PunctualityPresent and on time for the full sessionPresent; late or left early onceMissed part of the session more than onceAbsent without make-up work
PreparationCompleted assignment and brought workbook every timeUsually preparedSometimes preparedRarely prepared
EngagementContributes thoughtfully and draws others inContributes regularlyContributes when askedSeldom contributes, even when invited
Respect & CovenantModels the classroom covenant for othersFollows the covenant consistentlyNeeds occasional remindersNeeds frequent reminders

Total possible: 16 points.

Final Project Rubric: Case-Study Care Plan & Why I Serve

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
Listening & UnderstandingNotes show careful listening, open questions, and insight into Dana's heartGood listening notes and questionsNotes are thin or questions are mostly closedLittle evidence of listening
Scripture in ContextTwo or three well-chosen passages, accurately quoted and explained in context, shared gentlyRelevant passages with some contextPassages used without context or poorly timedMissing or misused Scripture
Next Steps & PrayerSmall, specific steps Dana chooses; gentle, permission-based prayerReasonable steps and prayerSteps vague or imposedMissing
Referral Decision & SafetyClear, well-reasoned referral; tells Dana to talk with her doctor before any medication change; affirms faith and medical care; names what would mean get help nowSound referral with minor gapsReferral weak, or gives medication adviceNo referral reasoning, or diagnoses or advises on medication
Why I Serve ReflectionHonest, specific reflection on motives, humility, and callingClear reflectionBrief reflectionMissing

Total possible: 20 points.

Quick Guide

Lay Care Quick Guide

Keep this guide with your important papers after release.

When to Get Help Immediately

  • ☐ Any talk of suicide or self-harm
  • ☐ Any talk of harming someone else
  • ☐ Abuse or someone in danger
  • ☐ A medical emergency
  • ☐ Inside a facility: go to staff or the chaplain right away
  • ☐ Outside: call 911 for emergencies; call or text 988 (Suicide & Crisis Lifeline, U.S.)
  • ☐ Stay with the person if it is safe; never promise to keep it secret

A Lay Helper Never

  • ☐ Diagnoses a mental health condition
  • ☐ Advises starting, stopping, or changing medication (refer to the doctor)
  • ☐ Handles a crisis alone
  • ☐ Gives legal advice
  • ☐ Promises total confidentiality

The Five-Step Care Conversation

ItemDetails
1. ListenOpen questions, reflections, silence
2. UnderstandSummarize and check; hopes, fears, beliefs about God and self
3. Hope from ScriptureOne or two passages, in context, shared gently
4. Next stepOne small, specific step she chooses
5. Pray or referPray with permission; bring in more help when needed

Open Questions to Keep Handy

  • ☐ What has this been like for you?
  • ☐ What has been weighing on you most?
  • ☐ What are you hoping will change?
  • ☐ Where do you sense God in this, or where does He feel far?
  • ☐ What is one thing you could do this week?
  • ☐ Who else is supporting you right now?

Calming Steps to Suggest

  • ☐ Breathe in slowly, then breathe out even more slowly; repeat
  • ☐ Name five things you can see around you
  • ☐ Pray a short, honest prayer
  • ☐ Call or talk with a trusted person

Referral Cues

  • ☐ Trouble sleeping, eating, or functioning for weeks
  • ☐ Questions about medication
  • ☐ Ongoing trauma, addiction, or panic
  • ☐ Legal questions
  • ☐ You feel out of your depth
  • ☐ Reporting rules vary by role and state: check yours

Scriptures for Care Conversations

ItemDetails
AnxietyPhilippians 4:6–7; 1 Peter 5:7
GriefPsalm 34:18; John 11:35; 1 Thessalonians 4:13
ShameRomans 8:1; Hebrews 12:2; 1 John 1:9
AngerEphesians 4:26; James 1:19
RelationshipsRomans 12:18; Ephesians 4:32
LamentPsalms 13, 42, 77

My Why

I serve because: ______________________________________

People I can go to for help: __________________________

Being confident of this very thing, that he which hath begun a good work in you will perform it until the day of Jesus Christ.— Philippians 1:6 (KJV)

Final Exam

  1. 1.

    Romans 15:14 teaches that believers can be:

  2. 2.

    Galatians 6:1 says to restore others:

  3. 3.

    Which is a lay helper allowed to do?

  4. 4.

    If someone talks about suicide outside a facility in the U.S., you can call or text:

  5. 5.

    The beam and mote teaching (Matthew 7:3–5) means:

  6. 6.

    Jethro told Moses the work was:

  7. 7.

    In Scripture, the heart is:

  8. 8.

    Genesis 1:27 teaches that every person:

  9. 9.

    Proverbs 18:13 warns against:

  10. 10.

    Which is an open question?

  11. 11.

    What did Job's friends do wrong?

  12. 12.

    The four steps of a simple lament are:

  13. 13.

    Which is a referral cue?

  14. 14.

    The five-step care conversation is:

  15. 15.

    This certificate is a lay ministry credential, not a clinical license.

  16. 16.

    Faith and professional counseling or medication are opposed to each other.

  17. 17.

    A lay helper should promise to keep everything secret, even if someone is in danger.

  18. 18.

    Mandatory-reporting rules vary by role and state, so helpers should check the rules that apply to them.

  19. 19.

    A woman says she wants to stop her prescribed medication because a real Christian shouldn't need it. How should a lay helper respond?

  20. 20.

    Explain how Galatians 6:2 shapes the work of a lay biblical counselor.