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Final Project

Final Project: Crisis & Grief Care Toolkit and Observed Grief Visit

Bring the course together in two parts. Part 1 is a Crisis & Grief Care Toolkit you could carry into ministry. Part 2 is a short observed role-play of a grief visit with a composite resident, after the chaplain has delivered bad news. Everything may be handwritten. Use composite people only; no one is required to share personal losses. Do not include details of crimes, cases, victims, other residents, staff, or facility security. Leave facility- and state-specific contacts and procedures as blanks to complete with the chaplain.

Requirements

  • Referral Sheet: Get Help Now contacts inside (by role, with blanks for procedure), 988 and 911 outside, danger signs, three practiced sentences, and blanks for mental health, medical, grief support, legal aid, and family support
  • Gentle Visit Guide: before, during, safety, and after sections; things to do and say; things never to say; a statement that the assistant never delivers notifications or confirms rumors
  • Shelter Steps Card: Safe, Stay, Hear, Link with sample sentences and the four gentle calming steps only
  • Scripture and Prayer Cards: six accurate KJV verses of comfort or lament and two short prayer cards
  • Self-Care Plan: rest and body, soul, people to debrief with, limits, personal warning signs, calming steps, and the Get Help Now rule for yourself
  • Observed Grief Visit (Part 2): a 10-minute role-play in which you sit with a composite resident after the chaplain has delivered bad news, using the Shelter Steps, silence, permission before prayer, no clichés, and a closing report to the chaplain; observed by the instructor with the checklist
  • A one-paragraph closing reflection on Hebrews 13:3

Timeline

  • Module 2: Shelter Steps card
  • Module 5: draft Gentle Visit Guide
  • Module 6: Scripture and prayer cards
  • Module 7: referral sheet
  • Module 8: self-care plan, assemble toolkit, observed grief visit, and submit

Grading Rubrics

Grading Rubrics

Every rubric uses the same four levels. Your instructor will mark the level that best matches your work for each row and add a short comment.

Module Assignment Rubric

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
CompletenessEvery required part is doneMost required parts are doneAbout half the parts are doneLittle of the assignment is done
Accuracy & SkillSkills applied correctly with no significant errorsMinor errors that do not affect the resultSeveral errors that affect the resultMajor errors throughout
Professional QualityNeat, clear, and ready for an employer to seeClear with small issuesHard to follow in placesUnclear or disorganized
Effort & GrowthWent beyond the minimum or clearly improvedSolid, consistent effortMinimal effortLittle evidence of effort

Total possible: 16 points.

Reflection Journal Rubric

Journals are graded on effort and reflection, never on spelling, grammar, or the details of a personal story.

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
CompletionResponds fully to every part of the promptResponds to most of the promptResponds to part of the promptEntry missing or one line
Connection to LessonClearly applies the week's skill or ideaMentions the lessonVague link to the lessonNo link to the lesson
Faith ReflectionThoughtfully engages the Scripture or faith themeEngages the faith themeBrief mention of faith themeDoes not address the faith theme
Personal ApplicationNames a specific next step or changeNames a general next stepNext step is unclearNo next step

Total possible: 16 points.

Participation Rubric

Scored at the end of each module. Average the eight scores for the Attendance & Participation grade.

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
Attendance & PunctualityPresent and on time for the full sessionPresent; late or left early onceMissed part of the session more than onceAbsent without make-up work
PreparationCompleted assignment and brought workbook every timeUsually preparedSometimes preparedRarely prepared
EngagementContributes thoughtfully and draws others inContributes regularlyContributes when askedSeldom contributes, even when invited
Respect & CovenantModels the classroom covenant for othersFollows the covenant consistentlyNeeds occasional remindersNeeds frequent reminders

Total possible: 16 points.

Final Project Rubric: Crisis & Grief Care Toolkit and Observed Grief Visit

CriterionExcellent (4)Proficient (3)Developing (2)Beginning (1)
Toolkit CompletenessAll five toolkit pieces and reflection included and usableMost pieces includedSeveral pieces missing or thinThree or more missing
Safety & ReferralGet Help Now rule accurate (staff/chaplain inside; 988/911 outside; stay if safe; no secrecy); danger signs correct; no notifications delivered; only gentle calming stepsMostly accurate with minor gapsImportant safety items missingMissing, or includes unsafe guidance or promises of secrecy
Grief Care SkillsVisit guide and role-play show calm presence, silence, listening, the Shelter Steps, and no clichés or shameMostly strong with minor lapsesSeveral clichés, rushing, or advice-givingLittle evidence of grief care skill
Scripture & PrayerVerses accurate KJV and fitting; prayers simple, honest, and offered with permissionVerses and prayers mostly fittingSome inaccurate or preachy contentMissing
Self-Care & ReflectionSpecific, realistic self-care plan; thoughtful reflection on Hebrews 13:3Clear plan and reflectionBrief or generalMissing

Total possible: 20 points.

Quick Guide

Crisis & Grief Care Quick Guide

Keep this guide with your important papers after release.

Get Help Now

If anyone talks about suicide or self-harm, threatens harm, describes abuse, or has a medical emergency: Inside: tell staff or the chaplain immediately. Outside: call or text 988 (Suicide & Crisis Lifeline, U.S.), or call 911 for immediate danger. Stay with the person if it is safe. Never promise to keep danger a secret. Never handle it alone.

The Shelter Steps

ItemDetails
SafeCheck for danger first. Get help now if needed. Return here any time danger appears.
StayBe present. “I'm here. You don't have to talk.”
HearListen more than you speak. “That's a lot to carry.”
LinkConnect to the chaplain, staff, medical or crisis help, or someone she trusts. “What would help right now?”

Gentle Calming Steps

  • ☐ Slow breathing together: in slowly, out even more slowly
  • ☐ Naming three things she can see
  • ☐ A short prayer, if she welcomes it
  • ☐ Calling the chaplain, staff, or someone she trusts
  • ☐ Never anything involving physical discomfort or pain

After Bad News

  • ☐ The chaplain or designated staff deliver notifications; assistants never do
  • ☐ Never confirm or spread rumors
  • ☐ Sit nearby; allow silence and any reaction
  • ☐ “I'm so sorry. I'm here.”
  • ☐ Ask before praying
  • ☐ Watch for danger signs; tell the chaplain how she is doing
  • ☐ Follow up in days, weeks, and on important dates

Instead of Clichés

ItemDetails
Everything happens for a reasonI don't know why this happened, but I'm here.
I know exactly how you feelI can't know exactly. Will you tell me?
Be strongIt's okay to grieve.
You should be over this by nowTake all the time you need.
At least…That's a real loss. I'm so sorry.

Danger Signs

  • ☐ Talk of wanting to die or not wanting to be here
  • ☐ “Everyone would be better off without me”
  • ☐ Deep hopelessness
  • ☐ Giving things away or saying goodbye
  • ☐ Pulling away, or sudden strange calm after deep distress
  • ☐ Talk of a plan or a way to hurt herself

Verses for the Hurting

  • ☐ Psalm 46:1 — a very present help in trouble
  • ☐ Psalm 34:18 — nigh unto the broken heart
  • ☐ Psalm 56:8 — tears in His bottle
  • ☐ John 11:35 — Jesus wept
  • ☐ Lamentations 3:22–23 — compassions new every morning
  • ☐ Matthew 11:28 — come unto me and rest

My Contacts and Self-Care

Inside contact (role): ____________________ Chaplain: ____________________

Grief support / mental health: ____________________ Legal aid: ____________________

My warning signs: ______________________________________

Who I debrief with: ____________________ My rest time: ____________________

Being confident of this very thing, that he which hath begun a good work in you will perform it until the day of Jesus Christ.— Philippians 1:6 (KJV)

Final Exam

  1. 1.

    Psalm 46:1 describes God as:

  2. 2.

    A crisis is best described as:

  3. 3.

    The four Shelter Steps are:

  4. 4.

    Which is a safe, gentle calming step?

  5. 5.

    In Luke 10, the Samaritan linked the wounded man to further care by:

  6. 6.

    Which is true of grief?

  7. 7.

    1 Thessalonians 4:13 teaches believers to:

  8. 8.

    A woman's child is alive, but she has had no contact for years. This is:

  9. 9.

    Who delivers news of a death to a resident?

  10. 10.

    Job's friends helped most when they:

  11. 11.

    Lament is:

  12. 12.

    Which response avoids clichés?

  13. 13.

    If a resident says she does not want to live, the assistant should:

  14. 14.

    Feeling numb, dreading visits, and replaying others' stories may be signs of:

  15. 15.

    This certificate is a lay ministry credential, not a clinical license.

  16. 16.

    Asking someone directly and kindly about suicide puts the idea in her head.

  17. 17.

    A chaplaincy assistant may promise a resident she will be able to attend a funeral.

  18. 18.

    Children often do better with simple, honest words about death than with phrases like “went to sleep.”

  19. 19.

    A resident has just been told by the chaplain that her mother died. The chaplain asks you to sit with her. Describe what you will do.

  20. 20.

    Explain how Hebrews 13:3 shapes crisis and grief ministry.